FAQ

Q: What does North-40 Mean?

A: North-40 is a term rural folk use to refer to the far corner of their property. It’s the place a little off the beaten path, out on the edge of things.

Q: What services do you offer?

A: I specialize in malware removal, fixing Windows errors, installing and upgrading software, diagnosing hardware problems, installing and upgrading hardware, fixing small electronics and video game systems, and diagnosing network problems. I can also build computers, make purchasing recommendations, and help you find obscure parts or software. I have other tech skills, too. Contact me and we can talk about what you need done. If I can’t fix it, I probably know someone who can. I also have an extensive web development and programming background, including graphic design, illustration, SEO, and WordPress.

Q: What’s your background?

A: I started working on computers when I was a child. My dad taught keyboarding and business skills classes for over 40 years, and taught me how to type before I could read. My first job in high school was designing web pages for the State of Montana, followed by a college education in computer science and art history. I have worked as a campus computer technician, the head of web development for a university, the IT manager of a multi-million dollar engineering firm, the help desk of a corporate law firm, and several privately owned computer repair shops.

Q: Do you work on Macs?

A: They’re not my speciality, but I have experience repairing Apple computers going all the way back to the Mac Classic days. I’d be happy to talk with you about what problems you’re having and refer you to a more qualified Apple technician if needed.

Q: I’m not computer savvy. Can you still help me?

A: Absolutely! I’d love to help you. It doesn’t matter if you know the lingo, or if acronyms fly over your head with a faint wooshing sound. I get it, you’re busy, you’ve other hobbies, and you don’t have time to sit around and learn everything about computers. Don’t feel bad about that. I try to explain things in terms you’ll understand. No techy jargon, no big words, no mumbo jumbo — just straight talk and honesty. Fixing things that blink and beep is my passion, so let me do the heavy lifting so you can get on with your day and not be stressed by technology that doesn’t do what you want it to do.

Q: Where’s your store?

A: I don’t have a store at the moment. I can pick up your computer, do the repairs, and drop it off when it’s fixed.

Q: Do you take credit cards?

A: Of course. I take cash, checks, all major credit cards, and PayPal.